What if my adjuster already came out and missed items?
How this is handled on a Kennesaw roof
The crew works to a written sequence: assess, document, quote, then build. Nothing changes order because a homeowner is not standing on the driveway — the foreman sends photographs at the start of the day, at midday, and at close, and those photographs are the record.
What you receive without being on site
Photographs of each stage, a note of anything found once the decking is exposed, and a written change order before any additional work proceeds. If something unexpected turns up, the crew stops and asks rather than absorbing it into the total.
How a Georgia carrier reads a storm-damaged roof
A carrier's first question is not how bad the damage is, but whether the cause is a covered peril. Hail bruising, wind uplift and falling limbs sit in the covered column on most Georgia homeowner forms. Missing granules from age does not, and an adjuster will separate the two by comparing the slope pattern against adjacent roofs.
The second question is documentation. Photographs with a scale reference, taken before anything is moved or covered, carry more weight than a description written a week later. This is the practical reason a tarp is photographed on arrival rather than after.
What should I photograph before filing?
Overlapping wide and close shots of each slope, a measuring reference beside the damaged area, and the same framing again after any tarp goes on.
Does a denied claim end the conversation?
No. A written basis for denial can be reviewed against the policy language, and a second inspection is available on request.
Anything that changes the number should be visible in the report — if it is not in the report, it is not in the quote either.
What the inspection establishes
Age is the least useful fact on a roof. What a proper inspection establishes is the condition of each slope, the state of the flashing at every penetration, and whether the decking is sound where the sheathing is exposed. Those three findings decide whether the work is a repair or a replacement.
How the scope is written
A usable scope names the material by product line, the underlayment, the number of squares, disposal, and whether permits are included. If any of those is missing, the number is not comparable to another quote and the difference will surface as a change order.
| Item | In the scope? | Why it matters |
|---|---|---|
| Material by product line | Yes | Warranty length follows the product, not the contractor |
| Underlayment type | Yes | Synthetic versus felt changes the weather window |
| Decking allowance | Yes | Hidden rot is the commonest change order |
| Permit and disposal | Yes | Otherwise they arrive as a separate bill |
Reading the report with a second contractor
Two quotes on the same roof should agree on what is wrong. When they do not, the disagreement is evidence: one of them has not looked at the decking or the flashing. A line-by-line comparison against the report resolves it faster than a conversation about price.
Sources
Warranty terms are published by the material manufacturer rather than the installer; GAF publishes its homeowner warranty documents. Insurance treatment of roof damage varies by policy and is set by the carrier.
Kennesaw specifics
Kennesaw sits at roughly 1,000 feet elevation, which puts it in the zone where ice damming shows up on north-facing slopes after a hard freeze. That detail changes the practical advice more than any general rule about roof age.