When you call Kennesaw Pro Roofing after a storm, you get a tarp on the roof today — not a sales rep three days from now. We staff a dedicated storm response team separate from our day-job crews, and we cover Kennesaw, Marietta, Acworth, Smyrna, Powder Springs, Austell, Mableton and the rest of Cobb. We will document damage for your insurance adjuster on the same visit, and we will stay involved through insurance final-clear so you do not get a partial payout that does not cover the work.
Three things every storm response starts with. We do them in order, in writing, and within 48 hours of your call.
If your roof is leaking into the home, we tarp before anything else. Tarp is removed and credited at the start of permanent work.
Tarp policy →Every slope, every penetration, every spot of damage — photographed, GPS-tagged, time-stamped. Your carrier expects this.
Sample packet →We meet the adjuster on your roof when the carrier schedules it. No charge, no obligation — this is part of how we work.
What to expect →Most Cobb County storm-damage projects go through insurance. Here is the exact flow we use — the same flow we would want if our own home was hit.
Most homeowners never look at their roof from above. After a hail or wind event, these are the signs that mean you need a professional to climb up.
Granules in gutters or at downspout exits after a storm — strong signal of hail spalling.
Detail →Vents, flashing, gutters, gas meter caps, HVAC fins — three-plus dents on the storm elevation is enough for a claim.
Soft-metal protocol →Storm-driven penetration, even months later. Schedule an inspection.
Timing guide →On tile or flat-roof membrane — visible after a wind event.
Material-specific →Strong corroborating evidence for an insurance claim.
Photo packet →Most homeowner policies allow one year from the storm date; some allow two. Do not assume — check your declarations page. We can help you read the relevant section.
Filing a single weather-related claim in Cobb County does not usually trigger a premium increase. Carrier behavior differs; we can talk you through what your specific carrier tends to do.
We prepare a written supplemental request with photo evidence. The carrier re-opens the file, reviews, and either approves the additional scope or sends a second adjuster. This is normal and expected — we do it weekly.
If the tree was on your property and came down in a storm, yes. We coordinate with the tree service, the insurance carrier, and the structural trade (framer) if the truss system was damaged.
Call the 24/7 line first. We will get a project manager on your roof within 24–48 hours.